read online pdf Follow the Yellow Brick Road: Learning to Give, Take, and Use Instructions –

Designed With The Same Innovative Format That Made Information Anxiety So Influential, This Lively, User Friendly Guide To Instructions Reveals How They Work And All Too Often, Don T With Special Emphasis On The Workplace, Where We Give And Take Most Of Our Daily Instructions, Wurman Shows Just How Necessary A Skill Instruction Is A keeper I read this years ago, and I still refer to it periodically Great advice on giving, taking, and using instructions. Interesting book Sometimes tedious, but worth the read.